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Meet the experts who go above and beyond.

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Caring for customers for over a century.

We began as GE Factory Service, the only appliance technician team managed and trained by the appliance manufacturer itself. While we have always been dedicated to fixing problems for our owners, we noticed that many people own multiple appliance brands and were being let down when it came to service and repair. We couldn’t have that. So, we grew to truly take care of our owners—no matter what they have in their home.

MEET OUR TECHNICIANS

Expert Raylin C. picture

Raylin C.

ASSOCIATE DEGREE IN ELECTRICAL ENGINEERING, EPA CERTIFIED, OSHA CERTIFIED, ELECTRONICS CERTIFIED, APPLIANCE CARE EXPERT SINCE 2008

“I like what I do, solving problems, helping people. I like the feeling of accomplishment after fixing or finishing a big or a difficult repair job.”

“I enjoy taking care of our customers and putting a smile on their faces when they know their appliances have been repaired correctly.”

Expert Michael D. picture

Michael D.

CFC CERTIFICATION, APPLIANCE CARE EXPERT SINCE 2002

Expert Michael D. picture

Michael D.

CFC CERTIFICATION, APPLIANCE CARE EXPERT SINCE 2002

“I enjoy taking care of our customers and putting a smile on their faces when they know their appliances have been repaired correctly.”

Expert Mertheus C. picture

Mertheus C.

ASSOCIATE DEGREE IN ELECTRONIC ENGINEERING, EPA/OSHA CERTIFIED, APPLIANCE CARE EXPERT SINCE 2017

“I like the feeling I get after completing a challenging call. Not only does that give a sense of accomplishment and pride, but I love making my customers happy. The relationships I build with the customers are what drive me to always do my best.”

“With all our teams we can give our customers an excellent experience and be their appliance solution experts.”

Expert William "Jackie" M. picture

William "Jackie" M.

NARDA/AHAM REFRIGERANT RECOVERY CERTIFICATION, APPLIANCE CARE EXPERT SINCE 1992

Expert William "Jackie" M. picture

William "Jackie" M.

NARDA/AHAM REFRIGERANT RECOVERY CERTIFICATION, APPLIANCE CARE EXPERT SINCE 1992

“With all our teams we can give our customers an excellent experience and be their appliance solution experts.”